Have any query? Before dropping us a mail please ensure following :
- Latest versions of theme and plugins :
Check you have latest provided versions of theme and plugins installed.
Versions could be confirmed in changelog under theme specific help. - Help Document :
Check help document, useful most of the times ? . Try with search too. - Disabling Plugins :
Try disabling third party plugins (other than recommended), clear cache and refresh.
Problem could get resolved if one of them is causing the problems. - Make sure to :
- Be descriptive about the query.
- Provide screenshots if possible.
- Provide your URL and WP login credentials if necessary.
Support Channel
| Purchase Platform | Support |
|---|---|
| Themeforest | Drop a mail via support tab on item details page, via account you have used for purchase. In case you are dropping mail via some another account please provide purchase code. 
|
| Creative Market | You can drop a comment on creative market. Or drop us a mail via contact form along with purchase code. |